Product material
Use this when you cannot locate product material, documentation or delivery instructions.
Support
Get help with access, delivery and verification.
Use support when you have already requested or purchased something and need help with product access, evidence checks, delivery records, refunds or handover questions.
Verification help
Send the product, pack name and the verification step you are trying to complete.
Handover questions
Use this for delivery records, acceptance questions or support around a customer evidence pack.
Refunds and documents
Include the proforma, invoice, request email or delivery reference so the issue can be matched.
Support email
Send support details once, clearly.
Include the product name, request email, delivery reference, operating system or environment, and the exact message or evidence step you are seeing.
Boundary
PQC support depends on the supplied route.
PQC Witness support relates to the Attessia-operated witness output. PQC Core support may depend on customer, destination, end-user, intended use and delivery route. White-Glove support is scheduled only after PQC Core approval, purchase and written deployment scope.
Need to buy or request?
If you have not yet requested a proforma or quote, start with the commercial request route.